Before Matic, I had a Roborock S7. I used it about once a month because I always needed to get the house ready first. It would eat things or get stuck, and I never felt comfortable letting it run unsupervised.
I ordered Matic on August 23, and it arrived about a week later. I've had it for roughly three weeks. It has run on a schedule every day since we got it, with one shoelace incident. That reliability is the main reason I'd give it a 9/10.
What I like
I trust it to clean every day
Matic runs on its own without the supervision I felt the S7 needed. Other than the shoelace incident, I haven't had problems with it getting stuck or picking up things it shouldn't.
That makes a big difference in how useful it is. With the Roborock, I had to decide when I had time to prepare the house and keep an eye on it. With Matic, I've been able to leave it on a schedule and have it keep the floors clean.
It's fast and pretty quiet
Matic feels smart in the way it drives around, and I love how fast it is. It's also pretty quiet.
Matic says it uses five RGB-IR cameras to build a 3D map of the home. I haven't tested its navigation in a controlled way, but in daily use it gets around well enough that I trust it to work on its own.
Water refills are less frequent than I expected
I was worried about having the water tank and dust bag onboard. I used to want a dock that cleaned, emptied, and refilled the robot so I rarely had to do anything.
The water has lasted more than two weeks in our use. That's infrequent enough that refilling it hasn't bothered me. The tank holds 600 mL, though how long that lasts will depend on your home and cleaning schedule.
I also like being able to designate the sink as the place for it to go when it needs water.
Simple voice commands are useful
Matic Cues lets you use voice and gestures to direct the robot. “Hey Matic, go clean the kitchen” works well for me. It's an easy way to ask for a room to be cleaned without opening the app.
The unboxing is well designed
The unboxing was great. The purple box has a handle for lifting it out of the shipping carton. You set it on the floor, release the side tabs, and lift off the lid. Matic stays on the base, with a small ramp in front. Hold the button on top and it rolls itself out.
Matic's hardware team says the packaging was designed to get the robot from its box to cleaning within five minutes. It's a nice detail, and the whole experience made a good first impression.
What I don't like
The dust bags need replacing more often than I'd like
The first bag filled up after about a week and a half. Our dog, Misu, sheds a lot, so there is plenty for Matic to pick up. My order also included the $35 Pet Brush Roll Upgrade.
Changing the bags isn't a big problem, but I wish they lasted longer. Matic lists an optional $96 annual bag pass. The ongoing bag replacements are a tradeoff to consider if you're used to a robot that empties into a dock.
More involved Cues are slow and clunky
Room-cleaning commands are useful. Asking Matic to follow me to the front door, pointing at the floor, and asking it to clean a particular spot is less useful. The sequence feels too slow and clunky to be worth it. I'd rather ask it to clean the whole front-door area.
I also wish Cues recognized the name I gave the robot. So far, it only seems to respond to “Matic.” That's consistent with the official wake phrase.
A privacy detail to know: Matic says wake-phrase detection happens on the robot, but after the chime, the request is processed by Gemini. See its Cues explanation for how that works.
I'd like more ways to label locations
The sink location is useful, but I'd like to designate a trash can for bag changes too. More generally, I want to tag locations or objects around the house so I can send Matic somewhere more specific than a whole room.
It did catch a shoelace
On one occasion, a shoelace got caught in the brush and Matic dragged the boot back to its dock. That's the only incident we've had so far, but it still isn't completely immune to getting tangled in something.
A few other things to know
Matic is tall, and it can't get under everything. That hasn't been a problem for me. Its body is listed at 7.8 inches high, while Matic Support says it needs approximately nine inches of clearance to go fully underneath furniture. Check that against your furniture if cleaning under a couch or bed matters to you.
I'd love to see it detect a dirty spot and go clean it without being asked. I also keep thinking a little basket would be useful for sending things between rooms, given how fast it moves. Neither is a feature I'm counting on; they're just things I'd like it to do.
What I paid
I paid $1,245 for Matic, plus $35 for the Pet Brush Roll Upgrade. The subtotal was $1,280, shipping was free, and tax was $133.14. My total was $1,413.14 USD.
Is it worth it?
For me, yes. It's expensive, the bags need changing more often than I'd like, and Cues still needs work. But it's the first robot vacuum I've had that I trust to run every day and keep the floors clean.
My Roborock S7 ran about once a month. Matic runs daily. That difference is enough to make it worth the cost for me. I expect it to improve with updates, but my 9/10 rating is based on how useful it already is.
* The sidebar shows my total paid, including the Pet Brush Roll Upgrade and tax. Matic's U.S. store listed the base robot-and-dock configuration at $1,495 USD when checked on September 19, 2026. See Matic's product page for current pricing and specifications.
** Clearance guidance is from Matic Support. All photographs in this review are my own.